When a show is cancelled, ticket holders will receive an email advising them of the following options: receive a refund, receive a refund to a digital gift card, or donate the funds to the CCA, as well as instructions on how to respond. These options will remain in effect for a 30-day window. After this 30-day window closes, any remaining orders will be refunded to a digital gift card. Already know which option you want? Scroll down for links.
The following upcoming BNHS performances have been canceled:
The Unlikely Candidates
Sat, Jul 11, 8pm
Refund requests for the 7/11/20 show must be submitted to CCA by July 9, 2020
Sat, Jul 30, 8pm
Refund requests for the 7/30/20 show must be submitted to CCA by July 10, 2020
Jordan TW Trio
Sat, Aug 1, 8pm
Refund requests for the 8/1/20 show must be submitted to CCA by July 30, 2020
Delta Rae/ SHEL & Carrie Welling
Original date: Sat, Jul 25, 8pm
Refund requests for the 7/25/20 show must be submitted to CCA by June 13, 2020
When a show is rescheduled, ticket holders will receive an email advising them of the following options: keep their tickets for the new date, receive a refund, receive a refund to a digital gift card, or donate the funds to the CCA, as well as instructions on how to respond. These options will remain in effect for a 30-day window. After this 30-day window closes, their tickets are no longer considered to be available for refund and will remain valid for the new date.Already know which option you want? Scroll down for links.
The following BNHS performances have been postponed as follows:
Slambovian Circus of Dreams
Original Date: Fri, June 5, 2020
Rescheduled to Fri, Feb 5, 2021
Refund requests must be submitted to CCA by: June 17, 2020
Matt Nakoa Band
Original Date: Thu, July 16, 2020
Rescheduled to Thu, Jan 15, 2021
Refund requests must be submitted to CCA by: June 22, 2020
Details on further cancellations are still in development. Please check back soon.
Ticket holders to canceled or rescheduled BNHS performances have the following options:
- Keep my tickets. The show will go on! To attend the performance on the new date you do not need to do anything with the tickets. If you have your tickets in hand already you can use those tickets on the new date. If a new date is not listed, you will be contacted when a new date has been determined and have these same options at that time. If you would like to keep your current tickets for the future show click here: KEEP MY TICKETS
- Donate my tickets. The Capitol Center, like most nonprofit organizations, runs a lean, efficient operation, but as a presenting theatre much of our cash is tied up in advance ticket sales for performances – when those shows cancel, the financial impact can be devastating. If you are in a position to do so, please consider donating the value of your tickets to the Capitol Center for the Arts to help keep this community resource afloat during this challenging time. If you would like to turn your tickets into a tax-deductible charitable donation to the Capitol Center click here: DONATE
- Refund my ticket purchase to a gift card. We’d love to see you back for a show in the future! If you would like to receive a credit for use toward a future ticket purchase in the form of a digital gift card attached to your account click here: GIFT CARD
- Receive a refund. We understand if the best option for you at this time is to receive a refund. If you purchased your tickets with a credit card, your account will be credited. If you purchased your tickets with cash or a check, you will be mailed a refund check. If you would prefer a refund for the full amount click here: REFUND
The CCA will contact ticket holders via the e-mail address provided in their order. If we have no e-mail address on file for you, we will attempt to reach you by phone. If you have not provided either an e-mail or phone number or cannot be reached by the information provided, you will be responsible for obtaining all information on cancelled/rescheduled performances.
If you purchased your tickets via a third-party reseller, rather than directly from us, you will need to follow up with them.
Please use these links, but if you have specific questions or concerns we have not addressed feel free to contact the Box Office at (603)225-1111 or e-mail firstname.lastname@example.org.